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Service & Returns
Service and Returns
If you want to return your order please get in touch with your local Anton Paar certified service partner.
Please don’t forget to provide your instruments serial number and your order number.
Please don’t forget to provide your instruments serial number and your order number.
If you are not 100 % satisfied with the online purchase of one of the products named below, you can return the instrument within the first 30 days of use and get a full refund excluding shipping, tax, and handling charge. The 30-day period is calculated from the day the delivery arrived at your premises. This Online Return Campaign is valid until further notice on the Anton Paar website www.anton-paar.com. Any product you return must be in the same condition you received it and has to be sent back in the original packaging. This campaign is valid for the following products:
- ViscoQC 100
- ViscoQC 300
- Monowave 50
Yes, there is a three-year warranty period. You can find more information about our warranty program here.
The taking back of products or their safe recycling or disposal is not included in our webshop prices. You agree to arrange for the safe recycling or disposal at your cost and expense in accordance with the applicable laws of the country where the products are to be recycled or disposed of.
You can trust in us!
Since 1922 Anton Paar has been delivering quality and innovative technology. We are a longstanding partner for our customers and provide world-wide service. Our products fully comply with standards and norms, making us a trustworthy partner in a wide range of industries.
